Last updated: 2026
We pride ourselves on the quality of our work. If you are not completely satisfied with our service, please contact us within 24 hours of the clean.
If there are any issues with the quality of the clean, we will return to re-clean the affected area at no extra cost to you.
Refunds are considered on a case-by-case basis and are typically only issued if a re-clean has not resolved the issue. For subscription cancellations, pro-rata refunds may apply for unused months.
To request a re-clean or refund, please email support@pristinewindow.space or call us at +44 7735 305290.